Bank Wizard knowledge base

Absolute

• Absolute response "Unable to check" returned
• Bank Wizard Absolute connectivity reference - locally deployed
• Bank Wizard Hosted connectivity reference
• Bank Wizard Hosted is being upgraded
• Bank Wizard Online is being upgraded
• Bank Wizard shows transactions are allowed that Bacs rejects
• Connectivity to Bank Wizard Absolute UAT environment
• Connectivity to Production environment
• Data Manager error "Cannot connect to update server, please try again later" when using Online Update
• Data Manager error "Unable to create target file" when updating tables
• Database Table Files will not import into my relational database
• Error "Account number format incorrect" for account number 00000000 and a valid sort code
• Error "Bank Wizard has failed to open the Branch Database"
• Licence key will expire within 30 days
• Monitoring the Bank Wizard dotNET Web Service
• Monitoring the Bank Wizard Java web service
• Renewing certificates for Bank Wizard Absolute (.net)
• Renewing certificates for Bank Wizard Absolute (Java)
• Search and account category services are being added to Bank Wizard Hosted
• Updating your Licence Key and Database Table Files

Balance Transfers

• Bank Wizard version explanation
• Brand or payment details are not returned for a customer’s card number
• Data Manager error "Cannot connect to update server, please try again later" when using Online Update
• Data Manager error "Unable to create target file" when updating tables
• Database Table Files do not work when copied from the CD-ROM
• Database Table Files will not import into my relational database
• Error "bwibexam: fatal: libbwint10.so: open failed: No such file or directory"
• Licence key will expire within 30 days
• Updating your Licence Key and Database Table Files
• Warning "Scheme unrecognised - this card requires operator assistance" is returned
• Warning "This card issuer requires balance transfer payments by cheque" is returned

Bill Payments

• Bank Wizard version explanation
• Biller not found when searching by bank details
• Data Manager error "Cannot connect to update server, please try again later" when using Online Update
• Data Manager error "Unable to create target file" when updating tables
• Database Table Files do not work when copied from the CD-ROM
• Database Table Files will not import into my relational database
• Do biller records keep the same ID between updates?
• Each call to Bank Wizard for Bill Payments takes many seconds
• Error "bwibexam: fatal: libbwint10.so: open failed: No such file or directory"
• Error "File not found: blapi.dll" when calling Bank Wizard for Bill Payments
• Error "java.lang.NoClassDefFoundError" when calling Bank Wizard for Bill Payments
• Licence key or database table files cannot be found by Bank Wizard for Bill Payments
• Licence key will expire within 30 days
• Payment details differ from those on the customer's bill
• Updating your Licence Key and Database Table Files

Card Payments

• Bank Wizard version explanation
• Data Manager error "Cannot connect to update server, please try again later" when using Online Update
• Data Manager error "Unable to create target file" when updating tables
• Database Table Files do not work when copied from the CD-ROM
• Database Table Files will not import into my relational database
• Each call to Bank Wizard for Card Payments takes many seconds
• Error "bwibexam: fatal: libbwint10.so: open failed: No such file or directory"
• Error "java.lang.NoClassDefFoundError" when calling Bank Wizard for Card Payments
• Is the security number on the reverse of a credit or debit card validated?
• Licence key or database table files not found by Bank Wizard for Card Payments
• Licence key will expire within 30 days
• Updating your Licence Key and Database Table Files
• Warning "Card scheme/issuer's identity unknown" is returned
• Warning "Scheme unrecognised - this card requires operator assistance" is returned

General

• 6 digit Clydesdale account numbers fail modulus check
• Account details rejected despite passing Bank Wizard validation
• Addresses and phone numbers returned are not for the actual branch
• Bank Wizard Hosted connectivity reference
• Bank Wizard Hosted is being upgraded
• Bank Wizard Online is being upgraded
• Bank Wizard returns abbreviated address details
• Bank Wizard shows transactions are allowed that Bacs rejects
• Bank Wizard version explanation
• Can Bank Wizard modulus check Girobank and National Savings accounts?
• Data Manager error "Cannot connect to update server, please try again later" when using Online Update
• Data Manager error "Unable to create target file" when updating tables
• Database Table Files do not work when copied from the CD-ROM
• Database Table Files will not import into my relational database
• Each call to Bank Wizard takes many seconds
• Error "Account number format incorrect" for account number 00000000 and a valid sort code
• Error "Bank Wizard has failed to open the Branch Database"
• Error "bwibexam: fatal: libbwint10.so: open failed: No such file or directory"
• Error "Failed to open branch database (BWNOBBD)" when using the bridging software
• Error "File not found: bwint10.dll" when calling Bank Wizard 3 and the DLL is installed
• Error "java.lang.NoClassDefFoundError" when calling Bank Wizard
• Error "Modulus check failed" returned for some Santander sort codes
• Licence key will expire within 30 days
• Monitoring the Bank Wizard dotNET Web Service
• Monitoring the Bank Wizard Java web service
• No modulus check on Cahoot accounts on sort code range 090640-090642
• Search and account category services are being added to Bank Wizard Hosted
• SEPA Business Direct Debits allowed flag added to Bank Wizard
• Transaction rejected when Bank Wizard didn't return any errors
• Uninstalling the Bank Wizard 1 to Bank Wizard 3 bridge
• Updating your Licence Key and Database Table Files
• Valid Cumberland Building Society accounts fail the Bank Wizard modulus check
• Valid Finland IBAN not decomposed to the correct domestic details
• Warning "Modulus checking cannot be applied to these account details" returned for valid details
• Warning "Unable to perform modulus checking" returned for 8 digit Coventry Building Society account number