Occasionally, the payment details for a brand in Bank Wizard for Bill Payments differ from those on the customer's bill.
This is because the customer bill shows a bulk collection account number. The reference number is used to redirect the payment to the specific account for the brand.
If the payment details in Bank Wizard for Bill Payments differ from this, it is because the biller has registered the brand-specific account details with Experian to reduce administration.
Contact the Experian Data team on +44 (0)1788 554830 or contact Experian Support to confirm that the payment details are correct.
If you cannot locate the correct biller record, search using the "brand name" or "category type" fields, instead of the bank details.
